PRIDE Program
PRIDE is a first-class approach to team building that is enjoyable, comprehensive, and cost-effective. It is divided into five categories corresponding to the key requirements for team and individual development. PRIDE training builds skills around these core concepts and can easily be integrated into existing quality and productivity initiatives, or it can be the basis for those efforts.
The PRIDE Methodology includes Group Exercises, Individual Exercises, Discussions, Brief Lectures, and Role-playing.
With the involvement of our clients and partners from world-class companies, we developed PRIDE training, a program for front-line employees and their leaders. In order for team building efforts to be accepted and used by front-line people, they were involved directly in the planning and delivery of the product. A product of many years of research and development, PRIDE Program was designed to be flexible enough so that the training can be as detailed and advanced as needed to meet an organization’s training and performance objectives.
About Persona GLOBAL®
PRIDE Fundamentals Workshop
Purpose
- Pyramid of Success
- The Chain of Customers
- Customer Requirements
- Performance Measurements
- The Visual Workplace
- Factors Promoting High-Performance Teams
- Group Influence
- Cooperation vs. Competition
- Giving and Receiving Feedback
- Conflict Management
Influence
Energy
- Team Building Meeting
- Conducting Meetings
- Maintaining Performance
- Positive Reinforcement
- Types of Recognition
- Making Reinforcement Effective
- Giving Recognition
- Job Enrichment
- Self-Management
Recognisation
Development
- Goal Setting and Continuous Improvement
- Team Development
- Personal Development
- Customer-focused Continuous Improvement System
- Problem-Solving
- Decision Making
Purpose
- Pyramid of Success
- The Chain of Customers
- Customer Requirements
- Performance Measurements
- The Visual Workplace
Influence
- Factors Promoting High-Performance Teams
- Group Influence
- Cooperation vs. Competition
- Giving and Receiving Feedback
- Conflict Management
Energy
- Team Building Meeting
- Conducting Meetings
- Maintaining Performance
Recognisation
- Positive Reinforcement
- Types of Recognition
- Making Reinforcement Effective
- Giving Recognition
- Job Enrichment
- Self-Management
Development
- Goal Setting and Continuous Improvement
- Team Development
- Personal Development
- Customer-focused Continuous Improvement System
- Problem-Solving
- Decision Making
Key Takeaways of the PRIDE Program
The core of the PRIDE process is the highly interactive PRIDE Fundamentals Workshop. This flexible five-segment workshop consists of one-day group and individual exercises, discussions, and skills practice. Participants will learn and practice the following things:
Easy to implement process to empower the front-line to improve their team’s productivity
Strategy to get people involved and committed to improving quality and performance throughout your organization
Framework for integrating your company’s various quality, service, and productivity initiatives and avoiding the “program of the week” phenomenon
Way to directly link competitive strategy to the day-to-day activities of every front-line employee
Methods to measure performance to ensure every team member knows how to meet customer requirements
Problem Solving and goal-setting skills to ensure continuous improvement of products and services
Way to assess team development progress in your organization
Self-direction techniques to develop the capabilities of each individual team member
Learning Formats
The core of the PRIDE Program is the highly interactive PRIDE Fundamentals Workshop. This flexible five-segment workshop consists of one-day group and individual exercises, discussions, and skills practice.
In-person Workshop- Duration (1 Day)
Core Beneficiaries of the
PRIDE Program
- Those responsible for team building activities in organizations, especially as part of any quality or service-improvement initiatives
- Those interested in learning about the PRIDE process
- Managers and supervisors responsible for enhancing team performance
- Managers, trainers, and any others who wish to be certified to install the PRIDE principles and processes in their organizations
- Those who eventually want to be certified as a PRIDE Facilitator or Leader